Shipping Policy

Currently, Kobbo ships only within India. We do not offer international shipping at this time.

• Orders are usually processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festive periods, promotional sales or unforeseen circumstances, processing may take slightly longer.

Estimated delivery timelines:

• Metro Cities: 2–5 business days
• Tier 2 & Tier 3 Cities: 3–7 business days
• Remote Locations: 5–10 business days

These are estimated timelines only and are not guaranteed delivery dates.

At Kobbo, we are pleased to offer FREE shipping on all orders across India. There are no hidden shipping charges. The price displayed at checkout is the final amount payable (excluding any applicable taxes or charges displayed during checkout, if any). In the event of any future changes to our shipping policy, the updated policy will be published on this page.

Once your order has been dispatched, you will receive an email and/or SMS containing your tracking details. Customers are responsible for monitoring their shipment using the tracking link provided.

Our courier partners generally make 2–3 delivery attempts. If delivery cannot be completed due to:

• incorrect address
• recipient unavailable
• refusal to accept delivery

the shipment may be returned to Kobbo. Re-shipping charges may apply.

Customers are responsible for providing an accurate shipping address. Kobbo shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

While we strive to deliver every order on time, delays may occur due to:

• weather conditions
• strikes
• courier delays
• natural disasters
• government restrictions
• public holidays
• force majeure events

Such delays shall not make Kobbo liable for compensation.

If your package appears visibly damaged during delivery, we recommend:

• taking photographs before opening the package,
• recording a continuous unboxing video,
• contacting us immediately.

Claims without supporting evidence may not be accepted.

If your shipment is marked delivered but you have not received it, please contact us within 48 hours. Kobbo will investigate the matter with the courier partner before determining the appropriate resolution.

Orders may be cancelled before dispatch by contacting our support team. Once shipped, the order cannot be cancelled and will be governed by our Returns & Refunds policy.

For shipping-related assistance: Email: support@kobbo.in